Frequently asked questions 

UWA's Security team is available 24/7 to all students, staff and visitors to campus.

UWA Security provide a range of services, including 24-hour patrolling of the campus and safety escorts, building access control, responding to incidents and emergencies, and CCTV monitoring. They can also help with information about staying safe on campus and responding to reports about any suspicious activity.

The University's Security Service is available 24/7. You can contact Security in a number of ways:

• In a life-threatening emergency call ‘000’ for ambulance, fire or police first, then contact Security on 6488 2222.
• For our Security Escort Service phone 6488 2222, or use one of the help points located in various locations across campus. The help point phones directly connect to Security – no dialling required.
• In circumstances where verbal communications is not possible – you can send a brief SMS to 0419 227 915 (maximum of 160 characters) or add 'URGENT' in front of the message if immediate assistance is required.
• Via the free SafeZone app, where you will have immediate access to help whenever you need it.
• You can also forward information or requests to [email protected]

To report an incident that has occurred on campus, call Security on 6488 2222

The campus is safe, however there are preferred walk safe routes that are well lit and follow the major pedestrian paths. Download a walk safe map.

• Avoid dark areas; walking along the edge of roads or bushed or garden areas, this avoids trip hazards and allows you to observe the path before you.
• When on campus at night move between buildings, car parks or public transport points with friends or in a group.
• If alone, call our Security Escort Service on 6488 2222.

We provide an after-hours escort service to car parks, colleges and accommodation immediately adjacent to the University. If required, please contact our Security Service office on 6488 2222 (30 minutes prior) and a uniformed officer will respond.

Yes, simply fill out an online incident report form, which is available on the anonymous Reports and Complaints page.

The Security Office is located north of the campus in the Administration East Building. Its nearest locations are: car park 1, the Recreation Centre and Hackett Hall. Or if you are walking from the colleges via the Winthrop Underpass, it is located directly to the left as you emerge from the underpass.

The GUILD Tavern is operated by the GUILD. The tavern employs a contracted security service. Staff are trained and hold a Responsible Service of Alcohol qualification.

All UWA Security Operation Officers have completed a Certificate II in Security Operations, and some the Certificate III. All have current Mental Health First Aid and First Aid. The team has wide and in-depth experience in the security industry across other universities, commercial sites, military and police service.

Security patrol staff are required to attend incidents within 15 minutes. However, may typically attend sooner, depending on the urgency of the incident.

Walk safe pathways are considered safer than others because they are well lit, patrolled more closely and connect the main activity nodes on campus. We recommend walking with company, and to use these paths, especially at night.

Help Points are also installed at various locations along these pathways. To activate a Help Point, hold your finger down on the red button until you are connected to our Security Office.

A hazard report form can be submitted online, by email [email protected], or phone 6488 2222. All reports are directed to UWAs Campus Management.