UniID Student help

1. If you are a new student you will need to activate your new network account and create your UniID.
2. During the activation process you will be asked for your student number and your date of birth.
3. Choose 'I agree' after you have read the terms and conditions.
4. You will then be asked to choose and enter two 'challenge question and answers'. A challenge question and answer is a useful level of security that uses personally meaningful information.
5. To easily reset your password, you will need to know your challenge questions and their answers.
6. A challenge answer is not case sensitive, but it must be six or more characters long and may contain letters numbers, spaces and special characters.
7. After entering your challenge questions and their answers, scroll down to the next fields on the screen where you must create a UniID password. This password must be an 8 character combination of upper and lower case letters, numbers, and special characters.
8. Press the submit button to activate your UniID account.
9. Once you have logged in and updated your password, follow the documented step to set up Multi-factor Authentication (MFA).

If you have problems logging in to any UWA networks or applications you should first check that you have activated your new account.

If you have forgotten your password, you can reset it if you have your challenge questions and their answers.

If you are still having problems logging in, please contact our support staff or visit us in person at information desks in any of our subject libraries.

Your challenge questions and answers are used to identify you when resetting your existing password. You should choose challenge questions and answers that are meaningful only to you and cannot be guessed, or discovered by other people. To change your challenge questions and answers:

1. Log in to Pheme.
2. Click on the 'Menu' icon in the top-right, and select the 'Change reset challenge' option.
3. Select a challenge question from the drop down list. 
4. Enter the answer to your chosen challenge question.
5. Enter your UniID password. 
6. Select 'Submit'.

For security reasons, you will need to change (reset) your password every six months. You will be notified via your student email address when your password is due to expire.

Log on to any UWA networks or applications with your staff number and your current password. If you do not remember your password, you can reset it using the reset existing password utility.

1. To change your password, log in to any UWA network or application.
2. Click on the 'Menu' icon in the top-right, and select the 'Change password' option.
3. Enter in your current UniID password.
4. Enter in your new password.
5. Re-enter the new password to confirm that you typed it correctly.

Note: View password guidelines

If you have forgotten your password, you can reset it by using the 'Forgotten or expired password?

You will be prompted with both of your challenge questions, and will need to enter the correct answers for both. You can set a new password as soon as you have entered the correct answers to your challenge questions.

If you have not set up challenge questions, or you do not remember your challenge answers, you will need to visit a subject library information desk. Please take photo identification with you such as your UWA Campus Card, your drivers license or your passport.

Terms and conditions for student UniID accounts

• I am aware of and agree to abide by the Acceptable use of IT Policy, the extract from the AARNET Allowed Access Policy and the additional rules for student usernames. I understand that access to the network may be terminated permanently and without notice for breach of any of the above regulations or rules.
• I give permission for my name and student email address to be displayed in the UWA Online Contact Directory, which is visible only to those on the University network.
• I understand that a UWA user name is a privilege, not a right and carries responsibilities, such as checking it frequently to ensure it has not been accessed by other people. I understand that I may be held responsible if I disclose my user name and password to another person.
• I understand that ownership of this user name is retained by UWA and that although I am authorised to use it, I have no power to 'authorise' its use by any other person.
• I am aware that misuse of computer access can attract criminal penalties, civil liability for third party loss and university disciplinary action.
• I have read this declaration carefully, understand my responsibilities and agree to abide by all regulations.